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Luggage
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Hand luggage
It is better to carry fragile or valuable objects and important documents in the hand luggage that you are allowed to carry on board. The hand luggage should not exceed the dimensions and weight permitted by the airline. You are not allowed to carry objects that may be used as dangerous or improper weapons (i.e. scissors, knives, blades, screwdrivers and other similar items). In order to render security controls faster, we recommend that you place metal objects (i.e. mobile phones, coins, keys, pens, watches and other similar items) inside your hand luggage. |
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Forbidden
It is forbidden to carry:
• briefcases with alarm devices;
• radioactive substances;
• infectious or poisonous substances;
• magnetized substances;
• oxidizing substances;
• inflammable liquids;
• inflammable solids (i.e. matches);
• explosive substances (i.e. ammunitions, flares, fire crackers, fireworks);
• inflammable gases, non-flammable and poisonous gases. |
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Lost property
It is necessary to go to the Lost & Found Office in the Arrivals Area and present the stub identifying the bag. The operator will begin a computer search to find and deliver the baggage in the shortest possible time.
Damages
It is necessary to show the damaged baggage to the operator at the Lost & Found Office in the Arrivals Area. Following evaluation of the damage, the airline will offer compensation or contribute to the cost of repair. |
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